Dynamics 365 AI for Customer Service
26 Feb 2020, 10:00 AM (EST) | 08:30 PM (IST)
Dynamics 365 AI for Customer Service Insights is all about understanding how your support team is doing, including any virtual agents you may have. It lets you optimize with the help of the power of AI.
Omnichannel for Customer Service
8 April 2020, 08:30 PM (IST) | 11:00 AM (EST)
Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels.