Webinar: Dynamics 365 AI for Customer Service

26 Feb 2020, 10:00 AM (EST) | 8:30 PM (IST)

Speaker: Kunal Verma


AI has the power to redefine the nature of work. AI is been there for quite a long time yet only 15% of the enterprise is using it right now.

This is due to the following traditional thinking:

  • Not Meeting Expectations.
  • Maintenance requires experts and data 
  • Maintenance requires experts and data scientists
  • Change and Innovation are difficult and expensive

Microsoft made it easy, to use Dynamics 365 AI you don’t need a team of data scientist and the change is not difficult at all. Dynamics 365 AI for Customer Service Insights is all about understanding how your support team is doing, including any virtual agents you may have. It lets you optimize with the help of the power of AI.


To know

  • How AI can Improve Customer Satisfaction
  • How AI can Increase operational efficiency
  • How AI can Gain comprehensive visibility
  • How AI can Identify areas of improvement


  • Enterprises looking to provide world class customer service to their customers
  • Dynamics 365/CRM Users
  • Dynamics 365 functional/technical consultants

Register Here

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