To get started with Market Insight you need to setup search topics. A search topic can contain one or more keywords. Based on the keyword used in your search topic Microsoft Market Insight allows you to get public posts from seven different sources i.e. Blogs, Disqus, Forums, News, Reddit, Twitter and YouTube. It also allows you to search posts in 29 different languages.
To create a search topic in Microsoft Market Insights, navigate to Search setup and click on Add Search Topic button. Once relevant search topics for your organization are configured in Market Insight you can take advantage of AI to create Social Activity or Case or Lead in Dynamics 365 from posts which matters to you most.